Vendor Billing and Auto-Renewal Terms
1. Seller and service
Go Live Eats is a project and service operated by Go Live Vegas, LLC, a Nevada limited liability company. A paid plan provides the listing, publication, live-discovery, account, support, and placement benefits identified in the selected order. It does not purchase food, delivery, guaranteed sales, impressions, ranking, approval, or legal compliance certification.
2. Setup fee
The one-time setup or verification fee shown at checkout covers application processing, account and listing setup, and review work. It is charged separately before application review and does not start a subscription. Refunds are provided when required by law or when Go Live Vegas, LLC expressly agrees in writing. A rejected or withdrawn application is handled under the refund terms displayed with that order.
3. Automatic renewal authorization
Only after approval, by checking the required acceptance box in the separate recurring-plan checkout and submitting payment, you expressly authorize Go Live Vegas, LLC and Stripe, its payment processor, to store or tokenize the payment method and automatically charge the displayed recurring price, applicable taxes, and authorized adjustments at each displayed monthly or annual interval until the subscription is canceled. The checkout confirmation and receipt identify the plan and billing schedule.
4. Plans and placement
Standard, Featured, Premium, annual, promotional, and future plans may provide different placement or features. Featured or Premium status does not guarantee continuous top position, exclusivity, impressions, customer visits, revenue, or availability. Live vendors, safety rules, relevance, market scope, technical operation, and paid tier may affect presentation.
5. One entitlement across approved Go Live markets
When an existing paid Go Live Vegas or Go Live LA vendor is successfully linked to the same canonical business and eligible plan, Go Live Vegas, LLC may apply that existing entitlement to Go Live Eats and approved local publications without a duplicate subscription. Ownership is not inferred from email alone and may require verification. Separate services, additional units, advertising campaigns, or upgraded placement may carry additional disclosed charges.
6. Cancellation
You may cancel through the authenticated Stripe customer portal when available or by contacting info@golive.vegas. Cancellation takes effect as described in the portal or confirmation, normally at the end of the paid billing period. Submit cancellation before the next renewal date to avoid the next charge. Account deletion alone is not confirmation that a separately billed subscription was canceled; billing cancellation must be confirmed.
7. Refunds, upgrades, and downgrades
Except when required by law or expressly stated in the checkout order, recurring charges and partially used billing periods are not prorated or refunded. Upgrades may take effect immediately with a disclosed prorated charge; downgrades normally take effect at the next renewal. No change is effective until confirmed on screen or in writing.
8. Failed payments and suspension
If a payment fails, we or Stripe may retry the payment and send account notices. Subject to applicable law and any disclosed grace period, listing publication, featured placement, live tools, or account access may be limited or suspended until payment is resolved. You remain responsible for valid unpaid amounts.
9. Price or term changes
Future price or material renewal-term changes apply only after legally sufficient advance notice and any consent required by applicable law. Existing paid periods are not shortened. You may cancel before a changed renewal takes effect.
10. Payment processing and records
Stripe processes card and supported payment information under its own terms and privacy policy. Go Live Eats does not store full card numbers or card security codes. We retain Stripe customer, subscription, invoice, consent, plan, status, and audit references as reasonably necessary for billing, tax, security, disputes, and legal obligations.
11. Local law and contact
Mandatory consumer, automatic-renewal, tax, payment, cancellation, and refund laws remain controlling and are not waived. Billing questions or disputes: Go Live Vegas, LLC · Las Vegas, Nevada, United States · info@golive.vegas · 1-855-502-4321.